CounterPal

New job

Fields marked * are required — the job cannot be saved without them. In a rush? Quick take-in.

1 · Customer & bag

Taken by

Customer name

Mobile

Email (optional — needed for quotes)

Bag number

2 · The order

Discount on the whole job

3 · Collection & payment

Collection day

Notes for the bag

Payment

Not paid yet — take payment at the till, then tap.

Special instructions

Quote only (not confirmed)

Quick take-in

For when there's a queue. Bag in, label out, money taken. Add the detail later if you want it.

Taken by

The customer

Mobile

Customer name

The job

Bag number

Total taken at the till

What is it?

Collection

Or pick a day

Need the full breakdown, upsells and per-line prices? Take it the long way instead.

Settings

This shop

Shop name

Shop phone

Opening hours (in messages)

Staff names (comma separated)

Discounts

Staff can give up to (%)

Managers (comma separated)

Manager PIN (4 digits)

Bag labels

Label size

Print a label every time a job is saved

Messaging setup (one-off)

Shop WhatsApp number (the shop's mobile)

WhatsApp phone number ID (from Meta)

Reply-to email for customer emails

Google review link (sent after collection)

Automatic WhatsApp messages

Sent from the shop's WhatsApp number. The "it's ready" message goes out on its own. Reminders go out when you scan the shelf with Scan bags.

Reminder after (days)

Final notice after (days)

Quote follow-up after (days)

Test jobs

Practice jobs use a bag number starting 999. This removes them from every shop, with their messages, and recalculates the test customers' points. Real jobs are not touched.

Pending

New job

1 · Customer & bag

2 · The order

Discount on the whole job

3 · Collection & payment

Payment

Quick take-in

Taken by

The customer

The job

Collection

Settings

This shop

Discounts

Bag labels

Messaging setup (one-off)

Automatic WhatsApp messages

Test jobs